Monthly Archives: October 2012

10 Random Thoughts

Everyone has their pet peeves in business. My 10 random peeves include posting political comments, selling and not communicating, as well as customer service. What are yours?

Posted in Management, Marketing, Social Media, Training | Tagged , , , , | 1 Response

One Unhappy Camper Makes for $$’s Lost

Lousy customer service can happen at any time. Are your employees trained in how to handle customer service? Or were they only trained to make the sale?

Posted in Management, Training | Tagged , , , | Leave a comment
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